Welcome to the website of WATER® (waterwatch.co, WATER, WWC, Water Watch Co.). Any person accessing or using this website or any associated webpages will be referred to as “the customer” or “you”.

By using, and making a purchase from this website you have agreed to these Terms and Conditions. We ask that you review, understand, and abide by these Terms and Conditions when using this site.

This Website and its Content (as defined below) are intended solely for personal and non-commercial use by you. Any use of this Website or its Content other than for personal and non-commercial purposes is prohibited.



Please see the Privacy Policy for more information about the collection and use of data on this site.



You may pay with all credit or debit cards listed at the bottom of each web page. WWC does not store any credit card numbers or share your payment information. 

By providing WWC with your credit card number and associated payment information, you hereby authorize WWC to immediately charge your credit card for all fees and charges due and payable to WWC hereunder or credit your credit card for any refunds owed and that no additional notice or consent is required. You agree to immediately notify WWC of any change in your billing address or the credit card used for payment hereunder. WWC reserves the right at any time to change its prices and billing methods, either immediately upon posting or by e-mail delivery to you.


Once we have received your order we will send an electronic invoice to your e-mail address as a confirmation of your purchase. It is important that you enter the correct e-mail address when placing your order. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as guarantee of proof of purchase.


Promotional Codes

Promotional Codes should be entered during the checkout process in order to be valid. Attempting to add a promo code after purchase will not be honored.

Any and all offers or promotions advertised on this Website are void where prohibited, and are subject to the posting of any official rules to such offers or promotions.



WWC’s fees are net of any applicable Sales Tax.  If any products or services, or payments for any products or services, under the Terms are subject to Sales Tax in any jurisdiction and you have not remitted the applicable Sales Tax to WWC, you will be responsible for the payment of such Sales Tax and any related penalties or interest to the relevant tax authority and you will indemnify WWC for any liability or expense we may incur in connection with such Sales Taxes. 



Please see our Warranty section for details.



WWC has the right to adjust prices, and change product information such as product pictures and offers without notice. The product images and information reflect the product as much as possible. WWC reserves the right for any errors that may appear on the page and cannot guarantee that all pictures accurately reflect the true appearance of the product. The pictures may differ depending on the image settings in your device. All pictures should be seen as illustrations only, and do not guarantee correct appearance and characteristics.


International Users

This Website can be accessed from countries around the world and may contain references to WWC Properties and other content that are not available in your country. These references do not imply that WWC intends to introduce such Properties or content in your country. WWC Properties are controlled and offered by WWC from its facilities in the United States of America. Those who access or use this site from other jurisdictions do so at their own volition and are responsible for compliance with local law.


Intellectual Property Rights

All intellectual property rights, such as trademarks and copyright, on the website and in the material published on it are owned by WWC, subsidiaries or licensors. Any use of the site or its content, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of WWC.



The WATER® mobile message service (the “Service“) is operated by WATER®, Inc. (“WATER”, "WWC", “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.


By consenting to WATER’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of WATER through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., account alerts, account verification, billing updates, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., newsletters, blog posts, webinars, event invitations, new product updates, etc.).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with WATER. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. You waive any rights to bring claims for unauthorized or undesired text messages by failing to opt-out immediately.


We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You must notify WATER immediately of any breach of security or unauthorized use of your mobile device. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

This text was last updated 5/9/2023